FAQ: Pay Monthly Plans

What terms are available?

The terms are completely negotiable, although we do look for a minimum monthly repayment of £16. For guidance purposes, we have devised the following:

Can I make additional payments, so I can pay it off early?

Yes, and we welcome you to do so. The client is free to make additional payments as and when they see fit, and to encourage this, we do not penalise clients for making early repayments.

When you make additional payments – we will give you two options:

1. Use this additional payment to shorten the duration of the contract.
2. Take this additional payment from the total to lower your monthly repayments.

What happens if I make a payment, but it is late?

If your payment is late by more than two weeks, your account will be suspended. You then have two weeks to make the payment, and pay the appropriate suspension fee.

We will wait a further two weeks before taking further action.

What happens if I fail to make a monthly payment?

You’re details will be passed on to an external debt collecting service, acting on our behalf. We will not tolerate absent payments.

If you find that you are experiencing temporary financial difficulty that may impede your ability to make a monthly payment, you are advised to contact us, we may be able to come to an agreement that will help your situation, both for our benefit, and yours.

One more thing…

Please feel free to ask us any questions about our pay monthly plans – we’re more than happy to oblige!